After sales service of fiber laser cutting machine:Charry

After sales service of fiber laser cutting machine

After sales service of fiber laser cutting machine.


After sales service of fiber laser cutting machine

When customers get the fiber laser cutting machine,they are worrying about the operation.

Except the steps of operation,Also need to know the environment.To make sure the machine is in a suitable condition.

Environmental conditions

Firstly,The temperature range at the workplace must between 15-35 degrees C. Thesystem components must not expose to direct sunlight.

Secondly,In the case of tropical climatic conditions or if the temperature of the workplace rises above 35 degrees C, it is recommend that the equipment should be house within an air-conditioned space/room.

Thirdly,The Dew Point conditioning of the ambient air should be less than 10 degrees Cin order to prevent condensation in the refrigerated parts of the machine.

Fourthly,It is recommend that the machine should install on a vibration-free floor.

Fifthly,Vapours resulting from paint or solvent injection can absorb by the laser beam and can adversely affect the functioning of the system. For this reason, contact with the laser beam by such vapours may constitute a high risk of explosion.

  • 3year warranty

  • In the warranty period,if it breaks down or some parts damaged (Except the human factors and the factors of force majeure), the seller should be responsible for repair for free, the parts need to be replace will be provided from seller for free(Except the quick-wear part or Consumables).
  • Customer service will be feedback within 12 hours.
  • We provide machine lifetime maintenance services though warranty expires.
  • Offered a wide range of hardware and software support after the warranty expires, enjoy free upgrades.

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