Today, we are going to talk about one story between fiber laser metal cutting machine between XT LASER & Customer. After compared with other suppliers, my customer bought from XT LASER directly. Why customer can make buy fiber laser cutter from XT LASER. Today, we are going to share some tips for customer reference:

Firstly the warranty of fiber laser metal cutter

XT LASER offer 5 year warranty for the fiber laser metal cutting machine. XT LASER is the first supplier marking such promise to global customer. It  is also the first Chinese suppliers making such supplier to international customers. We are so pleasured to make such warranty to customer. Without the confident quality, so who dare to make such promise to end-user? Per we know there is no other Chinese supplier. Who can provide the same warranty like XT LASER. The laser source suppliers, offer the 2 year warranty only. While the responsible company & confident quality can make such promise。

Secondly the after sales service team

XT LASER can offer the high quality overseas training service team. We have strong overseas training and installation team. Every overseas engineers got the strong overseas training remarks. Every overseas training engineer, will finish the training and installation at local premises.

We have the 24 hours online service team to solve the daily question of fiber laser cutter & marker. For customer, the basic daily question can be solved timely. It is the cost saving way for international consumer. For the fiber laser machines, after the installation and training. The online trouble-shooting can solve almost 70% machine problems. After detecting the problem, then we will give timely solution for each customer. So it is the good way to guarantee customer’s profit.

Next email will share more details about the advantages of fiber laser metal cutter from XT LASER. Hoping the above can be helpful for u.

Contact person: Jennifer Sun
Email address: lasermachine01@xtlaser.com
Whatsapp & Wechat: 0086 15169105376
Skype: xtlaser01@gmail.com